Baixa is a central area of Lisbon, with many tourists and locals shopping. It happens that they prefer the big commercial surfaces instead of the small and more traditional stores.
Intervention in the local commerce with the intent of empowering the marketers. Our mission is to bring dynamic to the small and mostly old stores of Baixa Pombalina, and so, to increase sales volume of those small traditional stores.
In the context of a Service Design / Design Thinking Workshop, our group went through all the stages of the development of a solution using the design Thinking method.

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Here are some photos of our field work and experiences...